LightForm is looking for an organized, proactive and customer-focused Sales Operations & Showroom Coordinator to join our Calgary team.

This is a hands-on role that combines sales support, quotation coordination, customer service and showroom operations. You’ll work closely with our Calgary sales team while also collaborating with LightForm’s national Sales Support team.

The right person is highly organized, detail-oriented and comfortable managing multiple priorities. We’re looking for someone who takes ownership of their work, communicates well, works effectively with others and can solve problems without needing constant direction.

This is a full-time, in-person position based at our Calgary showroom in the Beltline.

Schedule:
Week 1: Monday to Friday
Week 2: Tuesday to Saturday

For someone interested in developing a career in the lighting and design industry, there is also an opportunity to grow into a more sales-focused position as product, industry and customer knowledge develops.

Duties & Responsibilities

Sales Support & Quotations

• Support the  sales team with day-to-day sales activities, quotations and customer requests.
• Prepare and revise standard and quick-turn quotations accurately and within required timelines.
• Assist with product selection, pricing, specifications and supporting documentation.
• Follow up on outstanding information required to complete quotations and customer requests.
• Maintain accurate quote information and help ensure active opportunities are properly followed up.
• Process standard sales orders and verify customer, product and pricing information.
• Coordinate routine product, pricing, availability, lead-time and documentation requests with vendors.
• Assist Account Executives with active opportunities, project follow-up and customer requests.
• Support specification packages, presentations and other sales materials.
• Maintain accurate customer, quotation and project information in NetSuite and other internal systems.
• Escalate complex, technical or high-value project requirements to the appropriate internal resource.
• Assist with sales reports, follow-up lists and other sales administration as required.
• Work with Sales Support colleagues across Canada when additional support or coordination is required.

Showroom Support

Our Calgary showroom is an important part of the LightForm customer experience. This position shares responsibility for ensuring the showroom is professional, organized and ready for customers at all times.

Responsibilities include:

• Welcome showroom visitors and provide a professional and helpful customer experience.
• Assist with showroom appointments, customer visits, presentations and events.
• Complete daily showroom opening and closing procedures.
• Ensure lighting displays, signage and equipment are operating and presented properly.
• Keep displays, samples, catalogs and work areas clean, organized and presentation-ready.
• Assist with receiving, organizing and maintaining showroom samples and materials.
• Perform routine showroom upkeep, including tidying, dusting, vacuuming and maintaining displays as required.
• Assist with preparing the showroom for customer events, presentations, lunch-and-learns and other activities.
• Proactively identify showroom issues and communicate them to the appropriate manager.
• Take shared ownership of maintaining a professional showroom environment rather than waiting to be asked.

What We’re Looking For

The successful candidate will:

• Be highly organized with strong attention to detail.
• Take ownership of responsibilities and consistently follow through.
• Be self-motivated and demonstrate initiative.
• Work well independently while also being a strong team player.
• Have excellent written and verbal communication skills.
• Be comfortable communicating directly with customers and vendors.
• Manage multiple requests, projects and deadlines effectively.
• Have good judgment when determining priorities.
• Be proactive in identifying and solving problems.
• Be comfortable working in a fast-paced and deadline-driven sales environment.
• Be willing to learn about lighting products, specifications and the design industry.
• Understand that maintaining the showroom is an important part of the position.

Education & Experience

• Previous experience in sales support, customer service, project coordination, administration, retail or hospitality is an asset.
• Experience preparing quotations, estimates, proposals or sales orders is an asset.
• Experience coordinating multiple projects, requests or deadlines is an asset.
• Lighting, electrical, architecture, interior design or construction industry experience is an asset but not required.
• A diploma or degree in Business Administration, Interior Design, Architectural Technology, Electrical Engineering or a related field is an asset but not required.
• Strong computer skills, including Microsoft Office and email.
• Experience with CRM or ERP systems is an asset.
• Must be able to work full-time in person at our Calgary showroom and work the rotating Saturday schedule.

About LightForm

LightForm works with Canada’s architecture and design community to provide architectural and decorative lighting for residential, commercial and hospitality projects.

We represent leading lighting manufacturers from Europe and North America and work with architects, interior designers, engineers, contractors, distributors and other industry professionals across Canada.

Our showrooms feature unique architectural and decorative lighting collections and provide spaces for customer meetings, presentations, events and educational sessions.

Duties:
- Processing of Accounts Payable transactions
- Communicating with vendors to resolve issues
- Ensure payments are made on time and collect early pay discounts
- Processing of bank and credit card reconciliations
- Reviewing statements and reconcile invoices and related purchase orders
- Processing foreign currency transactions
- Maintaining GL accounts and ledgers
- Assisting Controller and Assistant Controller as needed

Qualifications
- Min 3 years of Canadian business experience working in a similar role
- Strong knowledge of bookkeeping and accounting processes
- Familiarity with ERP systems
- Excellent attention to detail and accuracy in data entry and
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
- Effective communication and interpersonal skills

This position is an integral member of the accounting team and will work closely with the Assistant Controller and purchasing team to support the financial operations of the organization. We offer competitive compensation and benefits packages, as well as professional development opportunities and a flexible schedule. If you are a motivated individual with a passion for numbers and a desire to grow your career in accounting, we encourage you to apply

Duties:
- Processing of Accounts Payable transactions
- Communicating with vendors to resolve issues
- Ensure payments are made on time and collect early pay discounts
- Processing of bank and credit card reconciliations
- Reviewing statements and reconcile invoices and related purchase orders
- Processing foreign currency transactions
- Maintaining GL accounts and ledgers
- Assisting Controller and Assistant Controller as needed

Qualifications
- Min 3 years of Canadian business experience working in a similar role
- Strong knowledge of bookkeeping and accounting processes
- Familiarity with ERP systems
- Excellent attention to detail and accuracy in data entry and
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
- Effective communication and interpersonal skills

This position is an integral member of the accounting team and will work closely with the Assistant Controller and purchasing team to support the financial operations of the organization. We offer competitive compensation and benefits packages, as well as professional development opportunities and a flexible schedule. If you are a motivated individual with a passion for numbers and a desire to grow your career in accounting, we encourage you to apply

Are you passionate about sales? Do you want to be part of some of the most exciting residential, commercial, and hospitality projects? If you're ready to build a career in the sales and design world, this could be the opportunity you're looking for.

LightForm is hiring a full-time Account Executive to join our Edmonton team. This role is ideal for someone with a background in design or lighting who wants to take their career to the next level.

As an Account Executive, you’ll work directly with interior designers, architects, engineers, builders, and homeowners to help bring their lighting visions to life. You’ll act as a trusted advisor, guiding clients through fixture selection and lighting plans, and helping them navigate technical and design decisions with confidence.

What You’ll Be Doing:

• Building strong relationships with design professionals 

• Delivering product presentations and lighting consultations (in person and virtually)

• Preparing estimates, negotiating quotes, and following through on orders with support from our internal team

• Visiting project sites and client offices (this is a field-based sales role)

• Staying current on design trends, lighting innovations, and product lines

• Representing LightForm at design events, trade shows, and client meetings

What We’re Looking For:

• 2–3 years of experience in a client-facing sales role (preferably in lighting, interiors, or design)

• Familiarity with architectural drawings and lighting layouts

• Strong communication and time-management skills

• Confident presenter with a good sense of design and spatial awareness

• Self-motivated and comfortable working independently

• Comfortable being on the road for sales visits (vehicle required)

• Degree or diploma in Design, Architecture, or Business (or equivalent experience)

Why Join LightForm?

LightForm is a leading supplier of contemporary lighting in Canada. We work closely with top designers and brands to bring cutting-edge lighting to projects across the country. This role offers a chance to build a long-term career in a creative and fast-paced industry, with opportunities for advancement and travel.

We’re looking for someone who is hungry to grow, serious about building a career in design sales, and ready to hit the ground running.

Compensation includes base salary + commission, and a full benefits package for full-time employees. Final offer will depend on your experience and qualifications.

We are currently seeking a dynamic and results-driven Sales Manager to join our team and lead our sales efforts in the Edmonton Area.

As a Sales Manager at LightForm, you will be responsible for driving sales growth within your assigned region. You will play a pivotal role in building and maintaining strong relationships with our existing clients, while also identifying and pursuing new business opportunities. Your strategic thinking, leadership skills, and passion for the lighting industry will contribute to the overall success of our company.

Key Responsibilities:

• Develop and execute a comprehensive sales strategy to achieve revenue targets and market expansion goals within Edmonton and surrounding area

• Lead a team of Account Executives, providing guidance, mentoring, and performance feedback to ensure individual and team success

• Recruit, train, and develop new Account Executives to develop new business opportunities.

• Provide technical lighting knowledge to Account Executives and operations staff

• Cultivate and maintain strong relationships with key clients, distributors, contractors, and industry stakeholders

• Specify core brands with the architect and design community to achieve design forward lighting solutions

• Collaborate with cross-functional teams, including marketing, customer service and purchasing to align strategies and drive business growth

• Prepare and deliver sales presentations, proposals, and reports to clients and senior management

• Monitor competitor activities and market trends, providing insights to guide strategic decision-making

• Travel within the region to meet with clients, attend industry events, and conduct market research

Qualifications:

• Bachelor's degree in Business, Marketing, Design, Architecture or Engineering. MBA is an asset

• Proven track record of at least 5 years in B2B sales, with 5 years in a leadership or managerial role

• Strong understanding of lighting products, technologies, and industry trends

• Excellent communication, negotiation, and presentation skills

• Demonstrated ability to lead and motivate a sales team to achieve targets

• Results-oriented mindset with a proven ability to drive sales growth

• Strategic thinker with the ability to analyze market data and develop actionable plans

• Proficiency in NetSuite and Google suite an asset

• Willingness to travel within the assigned region as needed

• Welcoming showroom visitors and learning about the reason behind their visit
• Helping people select and review products best suited to their project needs
• Communicating product features and benefits in an engaging manner
• Developing clear and effective written proposals and quotations
• Connecting and following up with customers through email, telephone, and in-person interactions
• Providing our Customer Service team with necessary information to resolve any product or delivery issues
• Ensuring showroom appearance is maintained by upholding merchandising, cleanliness, and organizational standards
• Participating in Product Knowledge sessions with our vendors
• Participating in showroom events as needed

You will succeed in this role if you:

• Are a natural people person and love working with people
• Have a keen eye for design and feel comfortable advising people
• Are a fast learner and do your homework about the products you're selling
• Are organized, punctual, reliable, and take pride in your work
• Are a positive team player and love a challenge
• Keep abreast of product applications, technical services, and competitive activities
• Participate whenever possible in industry events and activities, educational opportunities
• Consistently meet or exceed monthly sales targets

Our ideal candidate will have the following skills and experiences:

• Two years minimum experience in retail sales relevant to the design industry e.g., lighting, furniture, accessories
• A post-secondary degree/certificate in Interior Architecture/Design and/or Lighting Design or related
• Practical work experience and an ability to demonstrate a high level of lighting and lighting industry knowledge is also acceptable
• Aptitude for problem-solving; ability to determine solutions for customers
• Detail-oriented with a strong ability to assess and work with complex data
• Excellent verbal and written communication skills
• Proficient in using Google Workspace Suite applications and contact management software

You will be supported by our Regional Sales Manager, our Marketing Team, and our Accounting and Operations Teams.

If you are serious about a career in the design industry, you will find that LightForm offers a rare opportunity for career advancement while working with experienced design professionals to create beautiful spaces.

A full benefits package is offered to all full-time employees. Compensation and commission rates are based on experience.

About LightForm

LightForm is a team of design-driven sales and support staff who help Canada's interior design and architecture professionals light their residential, commercial, and hospitality projects. We are the Canadian partner for more than 75 top modern lighting manufacturers from Europe and North America, and our clients include some of the country's most innovative and exciting design and architecture firms. Our showrooms in Toronto, Vancouver, Edmonton, and Calgary showcase some of the most unique, exclusive, and iconic collections of modern architectural and decorative lighting from around the world and serve as an exciting event space for designer visits, parties, and educational sessions.